About Our Team: Danielle

With over 20 years of experience in the pet industry, I bring a deeply rooted background in both education and hands-on animal care across a diverse range of species, including domesticated pets, livestock, and exotics. From an early age, I developed an innate affinity for animals—an instinct that evolved into a lifelong vocation grounded in science, compassion, and a steadfast commitment to animal welfare.

My career has encompassed a broad spectrum of animal care roles, including work on a renowned equine breeding farm, in veterinary clinics as a Certified Veterinary Assistant, and in the pet retail sector managing the daily welfare of diverse species. Additionally, my experience as both a rodeo and farm hand has strengthened my practical skills in livestock handling and husbandry. Across all of these environments, I have developed a solid foundation in triage, species-specific care, and client education—consistently guided by evidence-based practices.

In time, I established my own grooming salon, deliberately inclusive of pets beyond the traditional canine clientele. In an unregulated field, I set a personal standard for excellence—continuously advancing my skills, adopting the highest-quality equipment and products, and prioritizing positive, individualized care for every animal. My focus has always been on creating a gentle, informed, and science-supported grooming experience, particularly for animals with special behavioral or medical needs.

Among these cases, none has shaped my professional trajectory more than my own dog, Riggs—an Old English Sheepdog and my “heart dog.” In 2017, Riggs was diagnosed with a rare and complex hepatopathy marked by secondary copper toxicity, micronodular hyperplasia, dissecting fibrosis, and cirrhosis. The diagnostic process extended over eight challenging months, during which I encountered both professional ambiguity and, at times, a disheartening lack of guidance. Yet this journey galvanized my commitment to veterinary learning and advocacy.

Motivated by Riggs’ resilience, I embarked on an intensive path of self-education amid limited clinical familiarity with his condition and a lack of cohesive guidance. We were running out of time and urgently needed reliable support. Throughout this journey, I encountered a range of responses—from clinical uncertainty to passive oversight. At the time, credible information on copper-associated hepatopathy in dogs was scarce and often inaccessible. Recognizing this critical gap, I committed to expanding my knowledge through grassroots efforts, followed by formal, structured education, steadily refining my understanding of copper metabolism, hepatic pathology, and therapeutic nutrition.

Copper storage disease management hinges on two critical objectives: removing accumulated hepatic copper and preventing further excess intake. Dietary therapy remains a cornerstone of this approach, necessitating precise nutritional control to support hepatic recovery and long-term stability. Owner education and regular veterinary follow-up are critical components in managing this chronic liver disease. These allow for continuous assessment of the dog’s response to dietary therapy, close monitoring of liver enzyme levels, and timely adjustments to medical treatments to address the progressive and dynamic nature of the condition. My focus has remained not only for my own dog but for the broader community of owners navigating similar challenges.

Riggs peacefully passed away just shy of 14 years from unrelated causes. I felt a profound sense of fulfillment, knowing that I had exhausted every avenue to ensure his well-being. His passing marked the end of one chapter, but not of the mission. His case deepened my resolve to support others, empower informed decision-making, and bridge the gap between veterinary professionals and caregivers. The insights I gained have shaped the creation of Soul Dog Synergy—a name that honors his legacy and embodies the union of clinical insight and heartfelt advocacy.

Today, I remain committed to continued education and to the advancement of veterinary knowledge in the service of animals. My goal is to ensure that others never have to walk their path alone—offering a voice of clarity, compassion, and science in what can often feel like a deeply isolating experience.

Our animal companions—whether in the field, at home, or in the clinic—are more than partners in life; they are teachers who illuminate our responsibility to steward their health with diligence and empathy. Their well-being reflects the care we provide, and it is our duty to respond with informed, intentional action.

 Synergistically Yours,

– Danielle & Bugaboo’s Gentry

In memory of  Sheepdog Riggs forever in our hearts

Professional Summary

Enthusiastic and dedicated animal care specialist with over 20 years of experience working across a broad range of species. Passionate about advancing high standards of animal health and well-being through evidence-based practices. Committed to continuous professional development and motivated by opportunities to expand expertise and contribute meaningfully to the field.

Skills

  • Comprehensive animal care across multiple species
  • Medication administration and health monitoring
  • Bathing, grooming, and hygiene management
  • Fundamentals of animal nutrition and dietary management
  • Strong commitment to ongoing professional education and development

Education

Certified by Canine Health Canada, I completed a comprehensive, veterinarian-reviewed program covering canine CPR, emergency first aid, prevention, and essential health care. The course included a 130+ page reference manual and formal certification, equipping me to confidently support any dog’s well-being in an emergency.

Veterinarians can only do what they can with the patient you bring them—what you do beforehand can truly save a dog’s life. With less than 5% of owners trained in canine CPR, I’m grateful this course provided the vital knowledge and assurance to be any dog’s first responder in a crisis.

Delivered by Dr. Gregg Takashima and Dr. Lisa Weeth

Discussing clinical cases of things that can go wrong when diets are incomplete for the individual animal; relating to the human/animal bond. The role of diet and the main purpose of food; to get nutrients into the body while evaluating traditional and non traditional diets.

Hosted by Dr. Charlotte Grey MA hons Vet MB MRCVS

Interpretation of formulating and auditing canine diets accurately based on science and appropriate guidelines. This course gives you an overview of canine nutrition and their nutrient requirements needed to accurately formulate recipes using food nutrient profiles, an online spreadsheet/software and nutrient guidelines (FEDIAF or NRC).

Hosted by Dr. Charlotte Grey MA hons Vet MB MRCVS

This course helped gain a deeper understanding of common causes of liver disease in dogs, common treatment options and dietary management.

Hosted by Jenny Ryoo with Better Cells the creator of RFN Spreadsheet

This course was a review of the basics of formulation for healthy, adult dogs.

Note: Nutrition courses are not a protected or regulated title and do not replace formal veterinary or nutrition qualifications.

Created by Savannah Welna, Cert. ACN, Cert. ACF, supported by veterinarians and nutrition professionals

Due to lack of support of nutritional guidelines being considered in previous nutrition programs, I enrolled to reinforce my knowledge already gained. This is a science based approach using appropriate nutrient guidelines of raw and homemade diets for companion animal

Note: Nutrition courses are not a protected or regulated title and do not replace formal veterinary or nutrition qualifications. feeding.

University of Guelph Ridgetown Campus

These courses are offered by Farm & Food Care’s IMPACT program, based on the Canadian Code of Practice for the Care and Handling of Livestock. They are nationally developed guidelines of farm animals in Canada and serve as an understanding of animal care to promote sound management and welfare practices for housing, care, transportation and other animal husbandry practices.

Screening and extended nutritional evaluation; How to determine BCS and MCS; How to select food for a pet; Design feeding and monitoring plans using all the tools developed by the Global Nutrition Committee.

Academy of Natural Health Sciences

The final program following the cert. programs of canine and feline nutrition.

This program provided a foundational overview of companion animal nutrition, including anatomy, physiology, and clinical nutrition topics such as prescription diets, sports nutrition, and complementary therapies. While valuable for reinforcing basic concepts and beginner-level knowledge, it has limitations in its scientific rigor, particularly regarding balanced homemade and raw diet formulation and precise caloric calculations. This experience motivated me to pursue further education from more authoritative and evidence-based sources to deepen my expertise in veterinary nutrition.

Note: This certification is not a protected or regulated title and does not replace formal veterinary or nutrition qualifications.

Academy of Natural Health Sciences

This course lacks a science based approach with evidence, particularly for appropriately and safely balancing homemade and raw diet formulation and caloric calculations. It offered a basic beginning of understanding feline nutrition, nutrients in a cat’s diet, commercial diet choices and alternatives and natural remedies. It had a focus on how to improve overall health and nutrition, particularly with homeopathic remedies and supplementation.

It served as a valuable bridge, prompting me to seek further knowledge and expertise elsewhere.

Note: This certification is not a protected or regulated title and does not replace formal veterinary or nutrition qualifications.

Academy of Natural Health Sciences

This course served as a valuable stepping stone, inspiring me to be more careful in pursuing additional knowledge and expertise from reputable sources.

This course offered a very basic beginning of understanding canine nutrition; nutrients in a dog’s diet, unique dietary needs, nutritional concepts, commercial diet choices and alternatives; loosely balancing homemade and raw diets, natural remedies, how to improve overall health and nutrition, homeopathic remedies and supplementation.

It lacks a science based approach with evidence, particularly for appropriately and safely balancing homemade and raw diet formulation.

Note: This certification is not a protected or regulated title and does not replace formal veterinary or nutrition qualifications.

Hosted by ODGA Guest Speaker Dogs of Pride

DogPort Academy of Dog Grooming

Received a diploma of highest honours after successfully completing training in all breed pet dog grooming in order to become a professional dog groomer.

Veterinary Assistant Certification Program

Successfully gained the fundamental skills needed to effectively assist veterinary professionals in the practice of veterinary science to receive a diploma. I am also able to care for patients’ basic needs and perform receptionist duties.

Delivered by Dr. Marie-Claude Blais during the WSAVA World Congress 2019 in Toronto, Canada providing invaluable insights into the diagnostic and clinical approach to dogs exhibiting elevated serum alkaline phosphatase (ALP) levels.

Delivered by Dr. Marie-Claude Blais during the WSAVA World Congress 2019 in Toronto, Canada providing invaluable insights into the diagnostic and clinical approach to dogs exhibiting elevated alanine aminotransferase (ALT) levels.

Active Enrollment in Career Advancement & Affiliations

Delivered by Jerold Bell DVM – Chair of the WSAVA Hereditary Disease Committee

Exploring advances in veterinary genetics of dogs and cats; common genetic diseases and approaches we can take to alter the expression of genetic disease in predisposed animals. The course also covers genetic screening for pet and breeding animals and the different types of genetic tests now available. Discussion of the concepts and methods of genetic counseling for pet and breeding dogs and cats in order to improve the genetic health of animals through appropriate pre-breeding health screening and assessments.

This course was made possible thanks to the generous support of the Purina Institute.

Key aspects of WSAVA’s Global Nutrition Guidelines allow screening nutritional assessments and how to determine body and muscle conditioning scores. Extended evaluations and how to interpret the findings of nutritional assessments; while preparing and monitoring hospitalized and non- hospitalized pets. Frequently asked clinic questions are simulated.

Regularly attend workshops, summits, symposiums, seminars, and conferences pertinent to industry standards.

Professional and peer mentors in the veterinary field have allowed me to develop valuable transferable skills

Invested in different learning formats such as university continuing education programs (by course), authoritative and credible publications, videos, and lecture series.

I am proactive in continuing education as this asset greatly benefits our clients, as well as our fluency in our discipline. 

On a regular basis, not only have I received authoritative certification programs, but are involved in trusted programs with deeper knowledge more relevant to our practice.

Synergistically Yours,

Danielle

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